ASK and SIGMA Voice Solutions sign Marketing Deal

Jun 26, 2007

ASK & Consult is pleased to announce that it has signed an agreement with SIGMA Voice Solutions to market their range of advanced call recording solutions.

Working alongside their telephony partners and providers, SIGMA are able to offer an extremely flexible and cost effective solution for all the call recording needs that any company may have.

It exactly meets the increasingly demanding requirements within regulated industries such as insurance to ensure that customer communication is properly managed.

The main features of their services include

A range of recording solutions that are fully scaleable to meet the needs of small companies through to the bespoke needs of larger organisations
Immediate access to recordings via secure, private web access. Meaning recordings can be accessed within and away from the operational centre
A full commitment to providing the highest levels of client service and support
The provision of non-geographic telephone numbers for individual branding
The capability to run a virtual office with all the capabilities that would be expected from a single site operation
The use of remote network based products that avoid the installation and maintenance of expensive hardware
Avoiding the need for high levels of outset capital expenditure
A full suite of management reporting
In many cases an actual reduction in the cost of calls